Call Center Customer Service Agent Job at Curate Corp Voice, New York, NY

Wld3Rm5naFVWaWR5YmhNWGMzVVE3V1pGTkE9PQ==
  • Curate Corp Voice
  • New York, NY

Job Description

Job Title : Call Center Customer Service Agent

Location : New York, NY

Job Type : Full-Time

Job Summary :
We are seeking a motivated and enthusiastic Call Center Customer Service Agent to join our team. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. Our ideal candidate thrives in a fast-paced environment and possesses exceptional communication skills.
Responsibilities
  • Answer inbound calls from customers promptly and courteously.
  • Assist customers with inquiries related to products and services.
  • Resolve customer issues or complaints efficiently and effectively.
  • Provide accurate information regarding order status, billing, and account management.
  • Document customer interactions and maintain detailed records of inquiries and resolutions.
  • Collaborate with team members to enhance customer service processes.
Qualifications
  • High school diploma or equivalent; some college education preferred.
  • Previous experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficient in using computer systems and customer relationship management (CRM) software.
  • Ability to handle high call volumes in a professional manner.
Curate Corp Voice

Job Tags

Full time,

Similar Jobs

Cognizant

AEM Lead Developer -00062842832 Job at Cognizant

 ...At Cognizant Technology Solutions, we are looking for a Amazon Connect Developer to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is... 

VITAS Healthcare

Registered Nurse (RN) Job at VITAS Healthcare

PRIMARY FUNCTION The Registered Nurse, RN, is a member of the interdisciplinary team...  ...resources, referrals such as PT, OT, Home Health, Dietary, Pharmacy, Supplies, Home Medical...  ...9(d)(3) of the Connecticut Department of Public Health delegated to a Hospice/Homemaker,... 

U.S. Navy

U.S. Navy Sailor Job at U.S. Navy

 ...Job Description: ***NO EXPERIENCE REQUIRED*** Job Types: Full-time, Part-time, Contract THIS IS FOR ENLISTMENT IN THE US NAVY QUALIFICATIONS: ~ Green card holder or U.S. Citizen. ~ Basic English is required. ~17-41 years old. ~ High School or... 

Precision Oral Surgery GA

Surgical Assistant Job at Precision Oral Surgery GA

 ...community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Surgical Assistant is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our... 

Flourish In Inc.

Marketing Assistant - Entry Level Job at Flourish In Inc.

 ...We are a leading marketing firm known for delivering innovative, results-driven promotional strategies. Serving both national and local...  ...and driven individual to join our dynamic team as an Entry-Level Marketing Assistant . This role is a great opportunity to gain...