Customer Service/Call Center representative Job at Bath Concepts Independent Dealers, Concord, CA

WW1NRm5ndFRWaWwyYVJBVmMzY1U3V3RHTlE9PQ==
  • Bath Concepts Independent Dealers
  • Concord, CA

Job Description

Schicker Luxury Bath provides home owners with custom bath remodeling solutions.
We are looking for a customer service representative to join our team in our Concord office.

You never have a second chance to make a first impression. As a Lead Setter, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath.


Responsibilities:

  • Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes
  • Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
  • Provide assistance to customers entering the showroom
  • Provide support in office administration and customer service

Requirements:

 

  • 2-3 years of customer service experience
  • Excellent written and verbal communication skills
  • Proficient with MS Office Word, Excel and Outlook
  • Excellent time-management and organizational skills
  • Familiarity with CRM system
  • Friendly, enthusiastic, and customer-service oriented
  • Being able to work Saturdays
  • Self-motivated and strong work ethic
  • Language: English ( fluent in Spanish is a plus)
  • High school diploma or GED required

Schedule:

  • Day shift
  • Holidays
  • Monday-Friday
  • Saturday availability is required

Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required.
Reliably commute or planning to relocate before starting work (required).
Pay: $20-$23 per hour 
Please, email your resume to anya@schickerluxurybath.com or joe@schickerluxurybath.com

Job Tags

Hourly pay, Holiday work, Full time, Relocation, Day shift, Saturday, Monday to Friday,

Similar Jobs

Primus Metals Inc

CNC Machinist Job at Primus Metals Inc

 ...using standard and exotic metals. Primus works directly with all major aerospace manufacturers (e.g., Boeing, Lockheed Martin, Northrop Grumman) to provide components for mission-critical civilian and defense programs. Note: This role is open for various shifts... 

Memorial Healthcare System

Gastrointestinal Assistant - Surgical Services - FT - Days - MHM Job at Memorial Healthcare System

 ...Responsibilities: Prepares and maintains endoscopy equipment and supplies. Performs high level endoscope disinfection and processing.Assists physicians and nurses with performing procedures and providing patient care.Maintains the GI procedure area in a clean, safe... 

Moonlighting Solutions

Hospitalist Physician Family Medicine - Physicians Only Apply - Locum Job at Moonlighting Solutions

 ...A Hospitalist Physician Family Medicine practice is seeking a qualified physician for Greensboro, NC. This and other physician jobs brought to you by ExactMD. Medical Doctors Only Apply. Hospitalists Needed in the Heart of the Triad - North Carolina --- Multiple... 

Eurofins USA Consumer Product Testing

Clinical Recruiter- Entry Level Job at Eurofins USA Consumer Product Testing

 ...pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in...  ..., forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in... 

Xcelo Group

Salesforce Developer Job at Xcelo Group

POSITION:SALESFORCEDEVELOPER LOCATION: REMOTE DURATION: LONG-TERM DESCRIPTION:REQUIREMENTS: * 5-7+ YEARS OFSALESFORCEDEVELOPMENTEXPERIE NCE AND STRONG LWC * SCRIPTING EXPERIENCE, SALES AND SERVICE CLOUD EXP NEEDED * LIGHTNING PLATFORM EXPERIENCE * CI EXPERIENCE...