Job Description

Overview

Ballard House is a founder-led ecommerce company that provides brands and manufacturers with an end-to-end solution for selling on Amazon. From logistics to content and ad management, our in-house capabilities unlock sustainable growth for partners, allowing them to enjoy steady returns while focusing internal resources elsewhere. Founded in 2017 by two brothers, we remain dedicated to building a tight-knit team that is prepared to evolve with the ecommerce landscape.

We are seeking an Executive Assistant to work directly with our CEO and allow him to focus on high-value projects rather than detail management. This role is ideal for someone who loves to keep the details straight, look ahead to remove potential logistical bottlenecks, and share in the adventure of working with leadership at a small, but rapidly growing company. The EA will have a wide range of responsibilities including administrative support, calendar and inbox management, research, team communication, and more — all with the goal of recapturing time and energy for the CEO. An outstanding candidate has the opportunity to directly contribute to the growth and success of the company.

Company Core Values

If this is how you approach the world, you'll love this team:

Unimpeachable Character: Be someone others are always proud to associate with, personally and professionally

Open and Honest: Feedback is the catalyst for growth

Play to Win: Define what it takes to win, then do it

Always Moving Forward: We choose relentless positivity

Schedule: Full-time exempt, Monday–Friday, periodic weekend hours as the need arises

Pay: $55,000 – $75,000 salary per year

Benefits: Paid time off, positive work culture, excellent long-term growth opportunities

Location: Hybrid — In-person in Ypsilanti, MI with ability to add work from home as systems are established

Responsibilities and Duties

Current responsibilities will include the below, but the Executive Assistant role will require adaptability to evolving business needs:

• Manage CEO’s calendar, schedule meetings, and optimize time for focus and strategic work
• Organize and respond to email and communication on behalf of the CEO, prioritizing key information
• Take initiative on administrative tasks and special projects to support leadership and reduce friction
• Anticipate needs and solve problems independently before they escalate
• Assist with research and development projects to increase speed of innovation in tandem with the CEO and executive team
• Maintain confidentiality and handle sensitive information with professionalism
• Collaborate cross-functionally to ensure team alignment and smooth day-to-day operations

Qualifications

• 2-5 years experience as an Executive Assistant, Administrative Assistant, or similar role preferred
• Strong communication skills, both written and verbal
• Tech-savvy with the ability to learn and implement new tools quickly
• Self-starter with a mindset of ownership and initiative
• Motivated learner with a growth mindset who thrives in startup environments
• Familiarity with EOS (Entrepreneurial Operating System) principles is a plus

How to Apply:

Shoot a quick video (1-3 min) answering the below questions. It doesn’t have to be polished. Applications received without a video will not be considered.

1. Why are you interested in this position?
2. What’s something small you’ve learned recently that made a big difference?
3. How do you reset when you're having an off day?

Send your video at

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