Job Description

Sr. Manager, Product Manager - Enterprise Payments Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. The Enterprise Payments Product & Technology division is modernizing our core payment processing platforms to support the growing scale and complexity of how customers make payments and move money. These platforms are critical to transaction processing, resilience, and compliance. Our efforts focus on enhancing speed, scalability, and efficiency while ensuring security, reliability, and a seamless customer experience. Role Overview: The Check Payments Product Lead is a strategic product leadership role responsible for driving the modernization, efficiency, and resilience of the Retail Bank’s and broader Capital One enterprise check processing capabilities. This role leads a cross-functional pod of product managers, software engineers, operations, risk managers, and analysts to ensure seamless check payment processing from deposit to clearing and settlement, across various customer and business channels. The pod is accountable for optimizing the end-to-end check payments lifecycle, ensuring accurate and timely processing, enhancing fraud detection and risk controls while improving operational efficiency. This includes modernizing legacy systems, integrating automation and AI-driven capabilities, and ensuring compliance with evolving industry best practices and regulatory requirements. The pod is also responsible for maintaining and enhancing the check processing platform architecture, including real-time processing components, image-based clearing solutions, and exception handling workflows. As a Senior Manager, Product Manager this role also includes mentoring and coaching junior product managers, developing talent within the team, and evaluating performance against role and level-based expectations. The Check Payments Product Lead plays a crucial role in shaping the Bank’s check modernization strategy, ensuring the platform meets both current operational needs and future scalability demands. We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. You’re a life-long learner and a seeker of new challenges. Dot-Connector. You excel at synthesizing a variety of information into insights and recommendations. You are comfortable with ambiguity because you can “cut cubes out of fog.” Communicator & Influencer. You can communicate complex ideas simply and clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You can rally associates to work with you. Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re about to organize chaos into structure and prioritize your time to maximize results. Customer Focused. You are inspired by connecting with external or internal customers and fully understanding their needs. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Responsibilities Develop and communicate the product vision and strategy for key components and features. Understand the needs of business stakeholders, data scientists, engineers, and Capital One customers. Prioritize the pod’s product backlog to maximize business and customer outcomes. Incorporate customer insights and analytics to inform product strategy and design. Partner closely with engineering leadership to evolve tech architecture and build new capabilities. Enable collaboration and ensure communication between teams. Support the team with escalation and resolution of impediments. Make hard trade-offs to achieve goals. Basic Qualifications: At least 4 years of experience working with cross-functional teams to deliver consumer experiences. At least 4 years of experience working on the core product platforms that power digital experiences. At least 4 years of digital industry experience for consumers. Bachelor’s Degree or military experience. Preferred Qualifications: At least 3 years of experience with web and client-side mobile platforms. At least 2 years of experience as a Product Owner in an Agile development process. MBA. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One

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