Talent Acquisition Specialist-Call Center Job at Hilton Grand Vacations, Las Vegas, NV

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  • Hilton Grand Vacations
  • Las Vegas, NV

Job Description



Specific Duties, Activities, and Responsibilities  



Responsible for fulfilling staffing plans for high-volume business operations across multiple requisitions through building strong business partnerships with department leaders. 



Partners and coaches hiring managers on best practices with recruiting interviewing and retention including providing one-on-one support with reviewing resumes, and?interviewing questions/techniques. 



Attends or assists in participating in weekly staffing meetings. 



Educates hiring managers on new hire assessment interpretations. 



Assists with tracking recruiting reporting metrics such as staffing reports and dashboards, and conducting turnover analyses. 



Tracks and monitors expenses related to 3rd party staffing partner activity. 



Assists with offer letter preparation. 



Conducts event planning for career nights, in-house job fairs, and other onsite hiring activities. 



Assists with the development and refinement of job descriptions. 



Opens job requisitions in Applicant Tracking System (ATS), post internal announcements 



Posts positions to the appropriate job boards 



Coordinates registrations, interview space, logistics and communications for on and off-site events 



Follows-up with candidates via email and phone to schedule and confirm interview appointments, request application and assessment completion, notification of status, etc. 



Supports the Talent Acquisition team with various aspects of full-cycle recruitment (sourcing, screening, application/assessment collection, scheduling face-to-face interviews with hiring manager, initiating offers). 



Ensures that interview notes are collected and prepared for all candidates 



Assists with the conducting/overseeing the processing of new hire background checks and drug screens as a backup to the Talent Acquisition Coordinator. 





Tracks, oversees and promotes the employee referral program. 






Assists with establish relationships with relevant colleges, universities and trade schools in support of staffing needs. 






Provides support to hiring managers on recruitment best practices. 






Recommends the placement of and initiates offers for sales and management candidates in the effort to achieve staffing objectives. 






Follows the established recruitment process, develops recruitment plans for their designated business partners, and employs traditional sourcing strategies and resources as well as makes recommendations for innovative ways in which to attract and source top talent. 
















What are we looking for: 






2-3 years of experience in recruiting/staffing, conducting phone or in-person interviews, working in applicant tracking systems previous Call/Contact center or other volume hiring experience preferred? 






Previous experience recruiting for non-exempt and exempt positions 






Must operate with a high level of integrity ability to handle confidential information in a professional and data-safe manner 






Experience with scheduling, interviewing, and pre-employment assessment tools as well as navigating Applicant Tracking Systems (ATS) - Taleo Preferred 






Excellent communication and interpersonal skills 






Shown ability to meet strict deadlines 






Ability to make decisions under high pressure and changing priorities Ability to learn quickly and balance multiple priorities in a fast-paced environment 






Strong persuasive, influencing, and decision-making abilities 






Independent, proactive, and able to take initiative to solve problems 






Intermediate proficiency in Microsoft Office and PowerPoint required 






Strong work ethic and passion for delivering outstanding levels of service 






Must have availability to work flexible hours? 








Some local and regional travel may be required. 






Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. 






We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 






We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. 



Hilton Grand Vacations

Job Tags

Local area, Flexible hours, Night shift,

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