Technical Writing Intern (Summer 2025) Job at Tbwa Chiat/Day Inc, San Francisco, CA

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  • Tbwa Chiat/Day Inc
  • San Francisco, CA

Job Description

Sigma unlocks the value of data by delivering cloud-scale analytics and business intelligence with the simplicity of a spreadsheet, complete with pivot tables and dashboards. We empower business professionals and data teams to quickly explore, analyze, visualize, and collaborate, leveraging all of their data across the organization. Our internship program at Sigma: As an Intern at Sigma, you’ll work on documentation for various production features and learn best practices of developing user assistance for enterprise software. Our interns work directly with our engineers, product leaders, and designers across the organization every day. We’re looking for students who bring curiosity, a spirit for collaboration, and a desire for shaping the future of business insights and data exploration. Internship Program Qualifications: Current student : Applicants must be currently enrolled in a university undergraduate or graduate degree program in the U.S with a graduation date of December 2025 or later. Able to intern from June 2025 through early September 2025. Authorization : You must be legally authorized to work in the US during the Summer 2025 program. Visa sponsorship is not available for our internship positions, but we welcome applicants on a student visa (with authorization to work in the U.S.) to apply. Location : Applicants must be able to work in-person in our office in San Francisco, CA for the duration of their internship. Relocation assistance will be provided for students who will need to relocate for the Summer in the form of a relocation bonus. About the role: As a Technical Writing Intern , you will test and document new product features that help our global user base analyze and gather insights from their data. During your internship, you’ll partner directly with your tech writer mentor, as well as collaborate with other teams across the business to deliver a significant new documentation project that benefits our customers. You will collaborate across the company to determine the best solution for your technical challenge. Interns will take their project from ideation through implementation, iterating and gathering feedback along the way. Potential projects include developing new tutorials and examples, creating video and gif content to illustrate key concepts, or implementing information architecture transformations. During your internship you will: Write clear and accurate documentation that enables Sigma customers to use the product to effectively and efficiently achieve their goals. Deploy documentation and gather insights from customer metrics to aid you in making better decisions and improve your business acumen and collaboration skills. Work closely with the development team (including engineers, designers, and product managers) throughout the development process to understand features and functionality at the level of a subject matter expert. Participate in cross-functional planning, bug bashes, and strategic discussions. Explore and validate product features through rigorous testing, sharing insights with the team. Translate complex technical details into clear, digestible documentation and release notes. Work collaboratively and closely with other writers to ensure consistent and cohesive content, style, and messaging. Improve existing documentation based on feedback from customer-facing teams and actively address knowledge gaps, prioritizing user empowerment for all audiences. Develop visually captivating, dynamic documentation that includes diagrams, screenshots, and other visual aids. What we’re looking for: A cover letter is required for applications to be considered. Please share why you’re interested in Sigma and how you meet the criteria listed in this "What we're looking for" section. Applicants must be pursuing at least a Bachelor’s or a Master’s degree in Computer Science or a related field. Exceptional written and spoken communication skills, emphasizing clarity and approachability for various audiences. A genuine desire to learn new things daily and to translate complex topics into actionable user assistance for end users. Solid project management and communication abilities. You love to find the right resources and can own tasks end to end with minimal supervision. Ability to collaborate and work in a team environment. Able to commit 40 hrs a week for 12 weeks in-person in our San Francisco, CA office. Additional job details: Interns at Sigma are compensated with an hourly rate and relocation bonus (where applicable). Our hourly rate for this role ranges from $36.00 - $42.00 per hour. About us: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required. Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in both our SF & NYC office. #J-18808-Ljbffr Tbwa Chiat/Day Inc

Job Tags

Hourly pay, Summer work, Relocation, Relocation package, Relocation bonus,

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